These Terms and Conditions govern the use of our website and any transactions, orders, and communications made through Wooden Flooring. Please read these terms carefully before using our website or placing an order.
By accessing our website or placing an order, you agree to comply with and be bound by these Terms and Conditions. Products and Pricing
Terms & Conditions
Products and Pricing
We strive to ensure that all product images, descriptions, and pricing on our website are accurate. However, in the event of any errors, SPC Flooring reserves the right to correct them and provide updated information.
If a pricing error occurs, we will notify you before processing your order and await your confirmation. Prices and product availability may change without prior notice. Applicable taxes and delivery charges will be added at checkout.
Order Processing
Once an order is placed, you will receive a confirmation email with details including selected products, pricing, delivery options, and estimated delivery time.
Please review this information carefully. If you notice any issues, contact us immediately. Order processing and delivery may be affected during peak periods such as Ramadan, Eid, and public holidays.
Delivery Services
SPC Flooring will arrange delivery after order confirmation. Delivery timelines may vary depending on location and external factors. While we aim for timely delivery, delays may occur due to circumstances beyond our control.
All deliveries require a signature upon receipt. If unavailable, the courier will attempt redelivery or contact you. Customers are advised to inspect items carefully and report any damage before signing.
Returns and Refunds
If you experience any issues with your order, please contact us immediately with relevant details and supporting images. We will review the case and offer appropriate solutions such as replacements or refunds for defective or damaged items.
Refund requests must be made within 14 days of receiving the order.
Copyright and Website Use
All content on the SPC Flooring website—including images, designs, logos, text, and product descriptions—is the property of SPC Flooring and is protected by copyright laws.
Unauthorized use, reproduction, or distribution of this content is strictly prohibited. Content may only be used for personal, non-commercial purposes related to browsing or purchasing from our website.
Changes to Terms
SPC Flooring reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
Contact Information
For any inquiries, concerns, or support regarding orders, returns, or website use,
please contact us at:
📧 info@woodenflooringsdubai.com
Our support team is committed to providing prompt and efficient assistance.
Let’s work together to grow your business
frequently asked question
Absolutely! The thicker foam underlay in our engineered floors really helps keep the temperature in check. Putting acoustic padding under hardwood panels can really help create some quiet spots.
Yes, we provide bespoke wood flooring services to let you have dream floors. Select from different timber materials, unique layouts, and installation techniques for a personalized touch.
Yeah, our hardwood works really well in areas that are out in the open and exposed to the weather. A protective coating will improve stability, and waterproof materials prevent them from peeling.
The size of the area you’re covering really affects how long it’s going to take. However, only 24 hours are needed for a few board fittings. However, it can take 4-5 business days for large installations.
Yes, our timber planks and sheets last longer in direct sunshine. Get our Teak, Iroko, and Oak, which have outstanding heat resistance but need maintenance to avoid fading.